How It Works

Testing at home is a straightforward process. Here’s what to expect, from placing your order to getting your results.

• Start by selecting the test(s) you want or take the quiz to get test recommendations.
• After you submit your order, you’ll receive an email from our lab partner, Dx Your Way. You’ll receive additional emails when your test kit is shipped and when it is delivered.
• When you receive your test kit, you will receive an email with a link to register your kit. Don’t miss this step—this will allow the lab to easily identify your kit when you return it.
• Your test kit will include all of the materials you’ll need to collect your samples and instructions on how to do so. It will also include a checklist to guide you in packaging and returning your samples correctly.
• Once the lab receives your kit, you will get a notification via email. You’ll receive another email when your results are ready, along with a link to log in to the Dx Your Way patient portal to view and download your results. The Understanding Your Test Results page offers additional information on what different results mean.
• If you receive a positive result (meaning an infection was found), you can receive a free telehealth visit via Dx Your Way to discuss the result and treatment options. You’ll log in to the patient portal to schedule your visit. You can also print out your results and take them to your own health care provider.